Business area: Mini Program Development

Choose a single initial task such as booking, checking order progress or submitting a service request. Identify how users enter the mini program and what they need to see before completing the task. Avoid making registration the goal of the experience.

Define the matching staff workflow: who receives the request, how status changes are recorded and how the user is informed. Check current platform requirements during implementation, and request only the permissions and information needed for the agreed function.

Test on actual devices with slow connections, repeated taps and interrupted sessions. Accept the release only when the user can recover from failure and staff can complete the follow-up. Add new functions in response to observed use, with a named owner for ongoing content and support.